How we use cookies and similar technologies on our website
Last updated: 9 June 2026
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies are widely used to make websites work efficiently and to provide information to website owners.
Similar technologies include:
- Local Storage: Data stored in your browser that persists even after you close it
- Session Storage: Data stored temporarily during your browser session
- Pixel Tags: Small images embedded in web pages or emails that track activity
- Web Beacons: Transparent images used to monitor user behavior
This policy covers all these technologies, referred to collectively as "cookies."
2. How We Use Cookies
Cloud X Ops Ltd. (trading as "CloudXOps"), a limited liability company registered in the Republic of Bulgaria (UIC / ЕИК: 208765591), uses cookies on https://cloudxops.ai to:
- Ensure the website functions correctly and securely
- Remember your preferences and settings
- Understand how you use our website
- Improve your browsing experience
- Measure the effectiveness of our marketing campaigns
- Provide personalized content and recommendations
3. Types of Cookies
Strictly Necessary Cookies
These cookies are essential for the website to function. They enable basic features such as page navigation, access to secure areas, and security features. The website cannot function properly without these cookies.
Legal Basis: These cookies do not require your consent. They are exempt under Article 5(3) of the ePrivacy Directive (2002/58/EC), as implemented in Bulgaria, because they are strictly necessary to provide the service you have explicitly requested. Where any related processing of personal data occurs, it relies on our legitimate interests in operating a secure and functional website (GDPR Article 6(1)(f)). These cookies are always active and cannot be disabled through our consent tool.
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, or region. If you do not allow these cookies, some or all of these features may not function properly.
Legal Basis: Your prior consent (GDPR Article 6(1)(a) and Article 5(3) of the ePrivacy Directive). These cookies are set only after you opt in and can be withdrawn at any time.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information. They allow us to measure and improve the performance of our website.
Legal Basis: Your prior consent (GDPR Article 6(1)(a) and Article 5(3) of the ePrivacy Directive). These cookies are set only after you opt in and can be withdrawn at any time.
Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements. They may be set by us or by advertising partners. They do not store directly identifying personal information but are based on uniquely identifying your browser and device.
Legal Basis: Your prior consent (GDPR Article 6(1)(a) and Article 5(3) of the ePrivacy Directive). These cookies are set only after you opt in and can be withdrawn at any time.
4. Cookies We Use
4.1 Strictly Necessary Cookies
4.2 Functional Cookies
4.3 Analytics Cookies
4.4 Marketing Cookies
5. Third-Party Cookies
Some cookies on our website are set by third-party services. We use the following third-party services:
Google Analytics
Web analytics service that tracks and reports website traffic.
Privacy Policy
Google Ads
Advertising platform for displaying targeted ads and measuring campaign performance.
Privacy Policy
LinkedIn
Professional networking platform for B2B marketing and lead generation.
Privacy Policy
Facebook / Meta
Social media platform for advertising and audience targeting.
Privacy Policy
HubSpot
CRM and marketing automation platform for lead management.
Privacy Policy
We do not control these third-party cookies. Please refer to their respective privacy policies for more information about how they process your data.
International Data Transfers
Several of these providers (including Google, Meta, LinkedIn, and HubSpot) are established in or process data in the United States and other countries outside the European Economic Area (EEA). Where third-party cookies that you have consented to result in personal data being transferred outside the EEA, such transfers are safeguarded by appropriate measures recognized under Chapter V of the GDPR, in particular the European Commission's Standard Contractual Clauses and, where applicable, the EU‑U.S. Data Privacy Framework. These cookies are only loaded after you have given your consent; if you do not consent, no such transfer takes place through them.
6. Managing Cookies
6.1 Cookie Consent Manager
You can manage your cookie preferences at any time using our cookie consent banner or by clicking the button below:
6.2 Browser Settings
You can also control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies
- Delete all cookies when you close the browser
Instructions for common browsers:
- Google Chrome
- Mozilla Firefox
- Safari
- Microsoft Edge
Note: Blocking or deleting cookies may affect the functionality of our website. Some features may not work correctly without certain cookies.
7. Your Consent
When you first visit our website, you will see a cookie consent banner asking you to accept or customize your cookie preferences.
By clicking "Accept All", you consent to the use of all cookie categories described in this policy.
By clicking "Customize" or "Manage Settings", you can choose which categories of cookies to accept.
You can withdraw or modify your consent at any time by:
- Using the "Manage Cookie Settings" button above
- Clearing cookies in your browser and revisiting our website
- Contacting us at privacy@cloudxops.ai
Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
Your Right to Complain
If you believe that our use of cookies or our processing of your personal data infringes applicable data protection law, you have the right to lodge a complaint with the Bulgarian supervisory authority:
Commission for Personal Data Protection (CPDP) — Комисия за защита на личните данни (КЗЛД)
Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria
Website: https://www.cpdp.bg
Email: kzld@cpdp.bg
Phone: +359 2 915 3518
8. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal, regulatory, or operational reasons.
When we make changes:
- We will update the "Last Updated" date at the top of this page
- Material changes will be communicated via a prominent notice on our website
- We may ask you to re-consent to cookies if required
We encourage you to review this policy periodically.
