Dedicated capacity
A retained block of senior engineering days each month, reserved for your account and not resold underneath you. Predictable to price into your own rate card.
Best fora long-running client account with steady DevOps demand
An EU-registered vendor that delivers into your client engagements under your brand or ours, remote from Sofia on CET.
Five of our six delivered engagements arrived through a consultancy or agency rather than direct, for Proxiad, Yolta, Xebia and DevelopSoft. Subcontract delivery is not a new line of business here, it is how this practice has always worked.


A retained block of senior engineering days each month, reserved for your account and not resold underneath you. Predictable to price into your own rate card.
Best fora long-running client account with steady DevOps demand
Hourly or daily against your client’s statement of work, tracked on your timesheet cadence and reported in your format.
Best forwork already scoped by your client, where the shape can still move
Defined deliverables, milestones and acceptance criteria at a fixed price, so the commercial risk sits with us rather than with your margin.
Best fora defined migration, platform build or audit with a hard boundary
FDA and HIPAA regulated delivery
Read the case studySAP platform and RPA infrastructure
Read the case studynational railway platform engineering
Read the case studyan AI-native platform on a hybrid estate
Read the case studyKubernetes and container platforms, CI/CD and GitOps delivery, infrastructure as code, cloud migration and hybrid estates across AWS, Azure and Google Cloud, observability and SRE practice, DevSecOps and supply-chain hardening, and FinOps where the bill has stopped making sense.
See the full service detailThirty minutes on the client, the scope and the constraints. No pitch deck.
The engagement model, the deliverables and the assumptions, written down.
Your MSA and NDA or ours, plus a DPA where personal data is in scope.
Typically within two weeks of signature, in your tooling from day one.
Yes. White-label delivery is the default where you need it: we appear as your team to the end client, work in your tooling, join your ceremonies and report on your cadence. Where the end client prefers a named specialist vendor, we can be introduced as one instead.
Three. A retained block of senior engineering days per month reserved for your account, time and materials against your client’s SOW on your timesheet cadence, or a fixed-scope statement of work with defined deliverables, milestones and acceptance criteria at a fixed price.
Sofia, on CET, which gives a full working-day overlap with every EU market and the UK, and a usable afternoon overlap with the US East Coast.
Yes. CloudXOps invoices as a VAT-registered Bulgarian company (Cloud X Ops EOOD, EIK 208765591, VAT BG208765591). Intra-EU B2B services are invoiced under the reverse-charge mechanism. There is no umbrella company or intermediary in the chain and no associated overhead.
Yes. A W-8BEN-E is provided on request, so a US partner can onboard the entity through procurement and pay it directly without withholding complications.
Typical mobilisation is within two weeks of signature. A discovery call and a scoped proposal usually take a few days on top of that, so plan for roughly three weeks from first contact to work starting.
Yes, yours or ours, whichever your procurement prefers. A data processing agreement is added where personal data is in scope.
Additional capacity is arranged through vetted partner engineers on a named basis, scoped per engagement. You see who is being proposed and why before anything is agreed. There is no bench being padded out behind the scenes.
Send the shape of the work and we will come back with an engagement model and a scope.